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The Queen Follows the King
- Gururaj B.S. If you overhear a team of experienced technical communicators discussing or arguing with emotional rhetoric, you might realize that they are debating over the importance of Content...
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From Information Development to Knowledge Development
- Sharada Palagummi World, particularly the ITC world, is abuzz with the word knowledge sharing. Most of us thoroughly agree that knowledge must be shared. Often, the sharing is viewed only in the...
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Human Personality and Localized Content – The Big Five Personality Model
- Subhajit Sengupta Human personality is the sum total of the ways in which an individual reacts to and interacts with others. We all inherit a certain type of personality that helps us build our...
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What If
- Anindita Basu What if my Help was not at all like the Help as we usually see it? What if every menu option had a tiny Help next to it? So every time I hover my mouse over it, it tells me stuff like...
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Document Review
– Sharada Palagummi This article is meant for writers who are just trying to find their feet in the technical writing field. I will take a couple of excerpts from some user documentation, and will...
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Eye-opening: Dr Naresh Gupta on the future of content
– Rachel McAlpine I had an intensely rewarding time at the STC India 12th Annual Conference, on my very first visit to India. There were many highlights for me. For example, I certainly won’t forget...
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Gone in Sixty Seconds?
Anindita Basu Sixty seconds is what Nicolas Cage got to steal a car. You get less than 60 seconds to steal the attention of your readers and get them on to your help page. The first 10 words on any...
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